Taking Telephone Table Reservation Receptionist: Good morning! Thank you for calling Grand Hotel. My name is Ana how may I help you today? Caller: Hi! I would like to book a table reservation. Receptionist: I will be happy to assist you with your reservation. May I have your name please? Caller: Yes. My name is Mary Gomez. Receptionist: When would you like to book your reservation Ms Gomez? Caller: Tomorrow February 14, 2018 at 7pm. Receptionist: A table for how many persons please? Caller: A table for 2. Receptionist : Do you have any special request? Caller: No Receptionist: Since it’s Valentines’ Day tomorrow, we offer special heart-shaped cake for only $100 would you like to order one? Caller : Yes please reserve one cake for me. Receptionist: May I have your contact number please? Caller: That’s 0922-111-2222 Receptionist: May I also have your address please? Caller: Yes, That’s 1 st Avenue, Mountain Village, Angels City.
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