List of Practicums for Food and Beverage Services NC II

 


List of Practicums for Food and Beverage Services

 

1. Processing table reservation. (Phone call from the guest.)

2.  Wiping table wares and dining equipment in their proper places.

3.  Table Napkin Folding (10 table napkin folds in 5 minutes) Identify each table napkin folds

4. Table Setting in the dining area. (Russian and American Table Set Up.)

5.  Welcoming, taking food and beverage orders, suggestive selling, serving, processing payment and

    bidding guest goodbye.

     * Welcome and greet guest

     * Seat the guest

     * Take Food and Beverage Orders

     * Know the product

     * Undertake suggestive selling

     * Carry out Upselling Strategies

6. Making sample Menu

7. Processing Room Service thru telephone

8. Preparing trolley   for room service

9. Receiving and handling guest concerns

10 handling intoxicated guest

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