Taking Telephone Table Reservation

Taking Telephone Table Reservation

Receptionist: Good morning! Thank you for calling Grand Hotel. My name is Ana how may I help you today?
Caller:  Hi! I would like to book a table reservation.  
Receptionist: I will be happy to assist you with your reservation. May I have your name please?
Caller: Yes. My name is Mary Gomez.
Receptionist: When would you like to book your reservation Ms Gomez?
Caller: Tomorrow February 14, 2022 at 7pm.
Receptionist: A table for how many persons please?
Caller: A table for 2.
Receptionist: Do you have any special request?
Caller: No
Receptionist: Since it’s Valentines’ Day tomorrow, we offer special heart-shaped cake for only $100 would you like to order one?
Caller : Yes please reserve one cake for me.
Receptionist: May I have your contact number please?
Caller: Yes, That's 0922-111-2222
Receptionist: May I also have your address please?
Caller: Yes, That’s 1st Avenue, Mountain Village, Angels City.
Receptionist: How would you like to settle your bill tomorrow Ma’am? Are you going to use check, card or cash?
Caller: Cash payment please.
Receptionist: All right Ma’am. Let me just verify if I got all the information correctly. I have reserved a table for two tomorrow, February 14, 2022 at 7 in the evening. I also reserved one heart-shaped cake that cost $100. This reservation will be under your name, Ms. Mary Gomez. Your contact number is 0922-111-2222 and your address is 1st Avenue, Mountain Village, Angels City. Is that correct?
Caller: That’s correct.
Receptionist: Is there anything else that I may assist you with?
Caller: That would be all. Thanks.
Receptionist: Thank you for having business with us. Have a nice day!

                                                                                                                           
Sample Reservation Form

                                         Grand Hotel Reservation

Name of guest: ______________, __________________

                    First Name            Last Name

Contact Number:_____________ Email Add:__________

Date of Reservation: ______________________________

No. of guests: ____________________________________

Special Request: __________________________________

Additional product order (Upsell): ____________________Quantity: _________

Mode of Payment: Cash_______ Check:___________ Card:__________

 



                                            

Comments

Post a Comment

Popular posts from this blog

Food and Beverages Sample Script for NCA

Image
Taking Telephone Table Reservation Receptionist:  Good morning! Thank you for calling Grand Hotel. My name is Ana how may I help you today? Caller:   Hi! I would like to book a table reservation.   Receptionist:   I will be happy to assist you with your reservation. May I have your name please? Caller:  Yes. My name is Mary Gomez. Receptionist:  When would you like to book your reservation Ms Gomez? Caller:  Tomorrow February 14, 2018 at 7pm. Receptionist:  A table for how many persons please? Caller:  A table for 2. Receptionist :  Do you have any special request? Caller:  No Receptionist:  Since it’s Valentines’ Day tomorrow, we offer special heart-shaped cake for only $100 would you like to order one? Caller :  Yes please reserve one cake for me. Receptionist:   May I have your contact number please? Caller:  That’s 0922-111-2222 Receptionist:  May I also have your a...
Read more

Table Napkin Folding Lesson Log for Senior High School

Image
Grade11 Home Economics 1 and 2 Daily Lesson Log School San Antonio National High School Grade Level I2                Teacher Ma. Rica Brosa- Llaneta Learning Area T.V.L  H.E. (FBS) Teaching Date and Time June 27, 2019 9:15 AM-11:15 A.M. Quarter First Friday I. OBJECTIVES A. Content Standards The learner independently prepares the dining room/restaurant area for service B. Performance Standards The learner demonstrates knowledge and skills in food and beverage service related to table setting, table skirting, and napkin folding in accordance with the proper procedures and guidelines C. Learning Competencies/ Objectives Write the LC code for each LO 3. Set-Up tables in the dining area 3.4 Fold properly and laid cl...
Read more

Food and Beverage Services NC II (Practicum No. 2: Table Napkin Folding)

Image
  Steps: 1. Read and study Quarter 1- Module 4: Table Napkin Folding 2. Watch the sample video on Table Napkin Folding 3. Practice making at least 10 different table napkin folds. Your goal is to be able to fold 10 table napkins neatly in 5 minutes. 4. Make your own video of folding the 10 table napkins. Cuts are not allowed. 5. Upload your video to our FB Group Home Economics 11 Sail Candle Lotus Birds of Paradise Crown Rubrics 1. The student was able to fold 10 different table napkins. 2. The student folded the table napkin neatly without making a mistake. 3. The student was able to finish folding 10 table napkin within 5 minutes. 4. The student was able to identify each table napkin. *Total score divided by the no of items (4) multiplied by 100
Read more