List of practicums and activities for Food and beverage Services NC II
Lesson 1: Preparing the Dining Room/ Restaurant Area for Service ( AS) 1. Vision Board 2. Taking Table Reservation 3. Making of Restaurant Menu 4. Making of Food Tent 5. Wiping and Polishing Dinnerware 6. Table Skirting 7. Table Napkin Folding 8. Identifying linen used in table skirting 9. Identifying Dinnerware 10. American Table Set Up 11. French Table Set Up 12. Russian Table Set Up Lesson 2. Welcome Guest and Take Food and Beverage Orders (GO) 1. Wearing of proper uniform (waiter) 2. Welcoming, greeting and seating the guest 3. Taking Food Orders Lesson 3. Promote Food and Beverage Products (PP) 1. Presentation of dishes 2. Upselling of products Lesson 4. Provide Food and Beverage Service to Guests (SG) 1. Carrying of Tray 2. Serving Tray 3. Procedure in Bill Payment 4. Bidding Goodbye to the Customers 5. Role Playing in Managing Intoxicated Customer Lesson 5. Provide Room Service (RS) 1. Taking Room Service Orders 2. Set Up trays Room Service Procedure Lesson 6: Receive and H