*Food and Beverage Services NCII*

  Steps: 1. Read and study Quarter 1- Module 4: Table Napkin Folding 2. Watch the sample video on Table Napkin Folding 3. Practice making at least 10 different table napkin folds. Your goal is to be able to fold 10 table napkins neatly in 5 minutes. 4. Make your own video of folding the 10 table napkins. Cuts are not allowed. 5. Upload your video to our FB Group Home Economics 11 Sail Candle Lotus Birds of Paradise Crown Rubrics 1. The student was able to fold 10 different table napkins. 2. The student folded the table napkin neatly without making a mistake. 3. The student was able to finish folding 10 table napkin within 5 minutes. 4. The student was able to identify each table napkin. *Total score divided by the no of items (4) multiplied by 100

 Steps: 1. Read your Module on Taking Table Reservation. 2. Watch the sample video on Taking Table Reservation 3. Write your own script for taking table reservation. 4. Make your own video of taking table reservation using your own script. 5. Upload your video to our FB Group Home Economics 11 Taking Telephone Table Reservation 1. Greet the caller as per time of  the day. 2. Introduce your name and the name of the Hotel. 3. Make sure that you sound friendly over the phone. Smile! 4. Get the name and other contact information of the caller like address and telephone number 5. Get the detail of the reservation. Take note of the date and time of reservation. 6. Make sure that you sound polite when asking questions.Always use "please" or "May I". 7. Ask for the no of seat for the reservation. 8.  Ask the caller for any special request. (Koshier, Halal etc) 9.  Upsell new or non-moving  products and services. 10. Get  the caller's preferred mode of payment. Is  it ca